The day-to-day, done well.
Property management, off your plate.
Norfolk is the on-the-ground partner for property managers across Boston and the South Shore — Quincy, Weymouth, Braintree, Milton, Hingham, Cohasset and everywhere in between. We handle the leases, the keys, the walk-throughs, and the tenant calls — so your portfolio runs without the small fires.
- 24/7
- On-call coverage
- Boston + South Shore
- Service area
- Monthly
- Predictable retainer
On site this week
Unit inspection · Dorchester, MA
Services
The day-to-day, done well.
A short list of jobs other property managers consistently hand to us. Pick what you need; we'll cover it across your portfolio.
Leasing Units
We market units, schedule showings, screen tenants, and prepare leases fast.
01Key & lockbox handling
Drop-offs, swaps, lockbox installs, and same-day key runs across the metro.
02Unit inspections
Move-in, move-out, and routine condition reports — photographed, timestamped, sent.
03Contractor walk-throughs
We meet your trades on site, verify scope, and report back so you're never the bottleneck.
04Maintenance Support
We handle repair requests, schedule vendors, track work, and confirm completion quickly.
05Light Maintenance
We keep your lobby, hallways, and laundry room clean and maintained, so things stay clean and mildly impressive.
06Tenant communications
Maintenance requests, scheduling, and the difficult calls — handled in your voice.
07Vacancy management
We prepare empty units, coordinate make-ready tasks, and reduce downtime between tenants.
08Specialty Add-Ons
Tell us what you need, and we'll work out a plan that fits.
09How it works
A quiet partner on your roster.
No re-platforming, no long contracts. Just steady hands on the tasks that don't scale.
- 01
Tell us your coverage gaps
A short call to map your portfolio, the work that's eating your week, and the standards your owners expect.
- 02
We slot into your workflow
We use your systems — AppFolio, Buildium, Google Drive, email — and represent your brand on site.
- 03
Monthly retainer, predictable
One flat monthly fee scoped to your volume. No per-task surprises. Cancel or adjust anytime.
Why Norfolk
"The day-to-day,
done well."
It's our tagline because it's our hiring filter. The work isn't complicated — it's the consistency, the judgment, and the follow-up that make it worth handing off.
- Local to Boston & the South Shore — Quincy, Weymouth, Braintree, Milton, Hingham, Cohasset and everywhere in between. Ask about Cambridge, Somerville and North Shore coverage.
- Insured & background-checked field team.
- Comfortable representing your brand to tenants, owners, and trades.
- Clear, photographed reports after every visit.
- Month-to-month — scale up in busy season, down in the off.
Pricing
One monthly retainer. No surprises.
Pricing is scoped to your portfolio size and the mix of work you need. Tell us what you're handing off and we'll send a flat monthly quote.
Light
For a handful of units or one-off coverage.
- Up to ~10 task visits / month
- Inspections & key handling
- Email & text tenant comms
- Next-business-day response
Standard
The most common fit for growing portfolios.
- Up to ~25 task visits / month
- Leasing Units included
- Contractor walk-throughs
- Same-day urgent response
Full Coverage
We become an extension of your team.
- Unlimited routine visits
- Dedicated point of contact
- Vacancy management & make-ready
- Quarterly portfolio reviews
Questions
The usual first asks.
Contact
Let's talk about the week ahead.
Send a note about your portfolio and where you need backup. We'll follow up within one business day with a scoped monthly quote.
- Service area
- Boston & the South Shore
- Quincy, Weymouth, Braintree, Milton, Hingham, Cohasset and everywhere in between. Ask about Cambridge, Somerville and North Shore coverage.
- Pricing
- Flat monthly retainer